Period Tracker: Monthly Cycles 应用的评论

I loose all my data every time when the app updates. Sometimes I can recover. Not all the time. I lost over a year & half data I logged this time.

I've been using this app for years but over the last couple of months it's been crashing more and more. I was using it for medical purposes and not being able to access my data is incredibly frustrating! Also the data tracking is insane and unnecessary.

Update 1/18/25 WHAT HAPPENED???!!!! My phone updated and every last thing on my app was deleted!!!!! I rely only on this app to keep up with all my lady health information and years worth of info is GONE!!!!!! * update 9/7/21 Its even worse than it used to be I used to love this app. I have had it for years. The last several months I can’t even log in because an ad pops up and then trying to enter my password is pointless. If I ever get into the app it’s a mess. Everything is so scrambled and it is not user friendly anymore. I do NOT reccomend this app.

The app is so glitchy. It doesn’t keep u logged in and when you do get logged back in the app has lost your history. It’s useless!

I’m a 24 y/o female and I have been using this app for a little over 10 years now. It was the first and quickly the only method of successfully and accurately tracking my cycle. In the last 6 months, there have been updates and changes to the app that have made it significantly harder and more confusing to use. I dealt with it though because again, this was my most reliable method of tracking my cycle. In late December, I went to open the app to see I had spontaneously logged out of my account, with no successful attempts at reentry or recovering my data. Everything was deleted. 10 years worth of data, deleted. I have reached out to the Polycents support email twice over the last month, with no response. I don’t know what else to do or how else to recover my account and all its data. To keep the personal side of this brief, I have suffered from terrible periods and hormonal/menstruation related health conditions for most of my adolescence, and my whole adult life. In the last 5 years, the app became essential to advocating for myself in doctors offices, and accurately tracking my cycle and symptoms. It’s devastating and genuinely scary to have to start from scrap, and not be able to predict my cycles moving forward. I’m disappointed in the app and the developers for not avoiding this issue all together, or supporting their customers more in recovering lost data. I will no longer be using it or recommending it to anyone.

I’ve been using this app for at least 4 years and loving it!

This app works good but from time to time the app logs you out and wipe out all your data and then it lets you log back in with all the data you have put in is wipe out. I don’t know no other app that does this. This is So annoying I’m actually not gonna use this app again until someone fix this issue .

I’ve been using this app for years. It’s the only place I record my cycle information. My husband and I are in the process of TTC, so knowing my cycles is really important and it just deleted all of my data and has no record of my account. Review: December 2024

I’ve started using this app about & years ago, and so glad I did. Now that I turned 50, and skipped a cycle I can go back over the years to see if I see pattern. Keeping track of my cycles has helped identify if I’m in perimenopause, ovulation regularity. I had one issue an update occurred and lost some of my data but was able to recover in the settings. Has symptoms tracking, and flow tracking. There are extras for a fee but I use the free version and have been very happy.

Like many others, years of my data is lost. I tried to restore, but it did’t work. Don’t the people behind these apps know how important this data is to women? It’s not just numbers. I’m beyond disappointed. Do not use this app.

Several times I’ve lost my info and then restored it. Not this time, try to restore several times and only got data from the first 2 years. All my info, gone!

I’ve been religiously using the free version of this app for about 4 years now. Very easy to use, accurate timing, and I like the design

I’ve had this app since about 2015, and it keeps deleting all my data! In the past year alone it has deleted all my logs and everything else about 2-3 times now. And there is no way I have found to get the information back. I would not recommend to use this app, because it keeps deleting everything.

I’ve been using this app for years without fail. Recently it’s been giving me issues by completely resetting and I have to restart my log. It’s a pain because I’m getting older and my period is starting to fluctuate and I had notes saved for my doctor. All that is gone. Guess it’s time to get a new tracker app.

I have been using this app for over 8yrs. I know sometimes with the updates it will delete your data but if you go to settings and select restore data it will bring everything back. However this last update it is not allowing me to restore my data and I have know lost 8yrs worth of tracking my cycle and all of my notes. What is going on? How can this be fixed? This is very frustrating, I need that information.

I have been using this tracker for years and when I went to do the update, it deleted every bit of data that I had been tracking for that entire time. And it’s now done it twice. Permanently deleted

I hate to write this review because I’ve been using this app for probably somewhere near 10 years. I’ve been using it for so long that I was grandfathered into their subscription plan. I loved this app, and I used it religiously. It’s always been helpful for keeping track of multiple health conditions that I have. Unfortunately, since their most recent update, a few years ago, the app will randomly log you out and delete years of your app data and tracking. It is extremely frustrating and I’m tired of dealing with it. I have written support, (it’s been a week and no reply) and I have seen that many other people are having the same problems, and there is no fix, despite what support says to do. Restoring data does not work. There’s no way to permanently back up your data except to send it to an email but then you cannot re-upload it to the app, so what’s the point? Sad to see such a great app go downhill, but I cannot recommend it anymore.

So I just log into my account and notice everything from a year has been while out and I have info stored from years ago but this is like the 3rd time this has happen. I like to look back and see how my cycle has change and losing a year of info is not helping

I have used this app for several years. Over that time this app has gotten more and more frustrating. There is no biometric log in and the app will sign you out regularly so you have to keep signing back in. Then most recently I logged in to check my calendar and ALL of my data is gone. No way to tell if this is the week for Aunt Flo or not. Found a new app to use and am deleting this one.

Tried opening the app. It flashed and then closed. Tried opening it again and it asked for my login. So I logged in but now I'm missing a year of data😡

After more than 2 years with this app and relying on the data I have constantly entered to track my health, this app lost almost all the data I had and I can’t even export it because it asks for an email to be set up and mine HAS BEEN THERE SINCE I STARTED. if anyone from support actually sees this- please explain how to retrieve the data I lost.

I have been using this for a couple years now & although is is very helpful & very in point to my cycle for some reason more than one occasion i seem to loose ALL my data & considering I am on fertility journey with my husband ,.. this data is very important to me I have emailed the app support numerous times & no response & there is no number to call . Now I don’t have MY data for my F journey Very upsetting & i WILL BE DELETING THIS thanks for nothing

This app has been acting up for maybe the past two years. It keeps on logging me out and deleting all my information. I use this app to track my period. It’s very useless when it keeps in logging out and deleting everything. I will be deleting and trying something new

This new update deleted all my data. Thinking of deleting the app too now. I logged into the right email but all my data is gone. WHY DO YOU KEEP DOING THIS?!!!

Add info for that

Fue muy buena mientras funcionaba. Pero me ha eliminado mi perfil ya varias veces y cuando intento entrar con mi correo dice que no existe el perfil.

This app has been a lifesaver until It logged me out and says now I have no active account. I’m still receiving reminders but it recognizes none of my email addresses! Do not download. Look at most recent reviews and you can see this is a MAJOR PROBLEM

How is it even legal what you guys are doing??? Throwing away your client’s medical info without consequences, years and years of planning and then all gone. Shame on you, I reached out because I genuinely need help and no answer. Stick to other apps or just your phone calendar, this one specifically it’s extremely unreliable and will erase all your info without notice.

having actual female problems and have been keeping track of my cycle for years. years of data loss . tried again and lost data again!

this is not the first time i lose data with this app …. this time I lost 2 years data! i am so mad!

Why does the program close every now and then, and when I open it with the same email, all previous data is lost? This happened to me several times.

Years and years of data gone. For no reason.

11/1/23 Update: This app consistently has the worst user experience. I am logged out when I need to open the app and my password is never saved. Manually entering my password never works, therefore I constantly have to reset it. Think about how many times you open an app and having to reset your password each time. It’s beyond frustrating. My paid version was never restored with this app either. I am still missing all of the previous info from both my pregnancies. Do not rely on this app to store important information. I now double document my cycles on this app, and on my calendar b/c I never know if this app will work correctly when I need it. Original review: I’m editing my review from 5 stars to 1 star. Originally, I paid for the commercial-free version and have since lost my data for the second time. (I’ve been using this app for over 6yrs. I had no idea when to expect my period or when I would be ovulating. I contacted customer support and they said to simply “restore data” etc and after 10+ attempts it restored data from 2017 etc but I lost all my data from 2020-current. So I’m back to square 1. Finally, I excluded the 673 days without period and all the other error info. Now it’s close to being accurate with the averages, but I literally lost everything I documented since the birth of my most recent child. This is the most unreliable app I have ever used. First review: I use this app on a daily basis to keep track of any and all of my symptoms, and cycles. I have it on my iPhone & my iPad. The only thing is that I wish the 2 apps were synced with each other on both devices. Other than that, this app is perfect!!!

I’ve used this app FOR YEARS!! Everything has been deleted! I’m now going through menopause and trying to figure out what my body is doing. Thanks for nothing!!!

i have been using this app for years. all the sudden it asks me to sign in. i don’t remember what email i used to sign up for this app. all my data is gone!

Whatever update was done to this app wiped it off my phone. When I went to reload it all the data was gone. Thanks folks - this is the most critical time that I need to access that history, and now I have no idea. What absolute garbage, I have used this thing for years.

I opened the app this morning to log my data and I have lost all information from last March to current. I went to Settings > Restore Data and that did not work. What else can I do? I’m so bummed to lose the last 6 months of information.

This App should be completely FREE or offer an annual price option below $25 in addition to a monthly fee below $1.99.

This is an important app for women and every so often - my data just disappears. It’s disappointing and disheartening to know that the developers of this app is not running it any better than this! I rely on this app and I feel totally let down that my data has been compromised! Do yourself a favor…& find a better app!

I've used this to track my period for years. Today, I wanted to check when my expected period was, and it told me I need to login or creat an account. My entire history is wiped, because I never had an account since it never asked for one. Review responses from the publisher say to go to settings and restore data, but there isn't a button for that...

This app really helps me know when my period is gonna be, even tho it’s not exact, it’s almost perfect. I love it but one time it just erased all of my information and I had to wait for my period to start again. Other than it erasing all my data, it’s a great app. As a 16 y.o., I think it takes a load off my back, I know longer have to anxiously wait for it to come during school, I know when it’s coming.

Love this app! It really has helped me keep track of my cycle and it’s been a wonderful tool.

I’ve had this app since I was in middle school, I am 24 now. I’ve tried other but never loved it the way I loved this one however, I go to open the app today to track my period and it logged me out. Once I logged in, all my data was erased! I am so devastated and looking at recent reviews, I’m not the only one who’s been logged out/having their data erased. Smh

I have used this app for years! Like, over 7 or 8 years, I loved it. Then, last summer I logged in and ALL of my data was gone, all those years of tracking. I tossed it up as a fluke and started tracking again…. Today the same thing g happened. I’m done with it. Very frustrating.

I went to check the app today, not only am I signed out… but everything’s Gone!

This used to be a great app. But now I am constantly locked out of my account. I previously set a pin and Face ID to avoid this from constantly happening. When I tried to log in with my email, it would say there was no account with that email. I finally managed to get into my account and now all of my data is gone. Important notes and info to share with my doctors. Even after a data refresh.

For some reason I can’t get it to remember the password and user name. So I have lost my data multiple times. Says no account with that email. Very frustrating

I used this app for ages, although I’d fallen off of using it for the last couple years as I was dealing with a bit and logging my cycle was the least of my priorities…I went to update and start using it again today, and I can’t even log in, because I used to connect via Facebook, and that’s no longer an option…I tried my email addresses, and those were not found to be a user either. I also tried restoring my data, hoping maybe it was still hanging around on my phone, but no…and now I’ve got no way to get said data back without my login. Guess I’m done with this app, since if I have to start over I might as well find a more convenient one to use. 😑

I was recently logged out out of nowhere and all my data disappeared?! I am so sad for trusting this app with such personal and critical information, as I suspect having PCOS and I’ve been taking notes that’ll help me get proper treatment, and now it’s all gone. I tried retrieving local data but it’s useless. Anyway if devs can help me? it would be greatly appreciated.